MedWiseRxTM Clinical Contact Centers
Our nationwide network of HIPAA-compliant clinical contact centers can help you provide high quality care, patient engagement, and other services designed to meet the needs of payers, pharmacies, and other care providers. MedWiseRx clinical contact centers also offer customized medication therapy management (MTM) programs, including the completion of Comprehensive Medication Reviews (CMRs).
Improve patient engagement for improved outcomes
Services you can count on
We ensure the delivery of effective clinical engagement by meeting members where they are through multichannel, targeted outreach.
We’re ready to help you
- 8 nationwide clinical contact centers
- More than 800 pharmacists, technicians, and specialized staff
- All languages and time zones supported
MedWise Safety Review
Powered by MedWise® Science, the MedWise Safety Review helps proactively identify potential adverse drug events (ADEs). For pharmacists, this is an opportunity to enhance the care you provide to patients while increasing pharmacy revenue; for payers, preventing ADEs can reduce care utilization and costs.
MedWiseRx clinical contact centers offer services to support your patient outreach efforts, especially during periods of high patient volume. We can help you with:
“We needed a solution to take pressure away from our pharmacy staff so they could focus on patient care. MedWiseRx clinical contact centers have provided this solution and have been critical to educating and supporting our patients.”– Rebecca Bubel, R.Ph., President, Kinney Drug Stores
Partnerships for excellence and innovation
We have active partnerships with some of the top pharmacy colleges in the U.S. These partnerships help us stay at the forefront of pharmacy science so we can better serve you. Our partner institutions are also a key source of pharmacy talent to help us maintain the quality of care we provide as we grow.